This privacy notice discloses the privacy practices Cool Bird Art (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit coolbirdart.com or make a purchase.
Information We Collect
Information You Provide
- Full name
- Email address
- Shipping and billing address
- Order details (products purchased, quantities, totals)
We do not store credit card numbers or payment credentials.
Payment Information
All payments are securely processed by Stripe, our third-party payment processor. Stripe receives and handles payment information directly in accordance with PCI-DSS standards.
Stripe’s privacy policy:
https://stripe.com/privacy
How We Use Personal Information
We use personal information to:
- Process orders and payments
- Ship products and communicate order updates
- Respond to customer inquiries
- Improve our website and services
- Maintain records for accounting, tax, and legal compliance
We do not sell personal information.
Cookies and Tracking
Cookies are used for:
- Shopping cart functionality
- Session management
- Basic analytics
You may disable cookies via your browser, though some site features may not function properly.
Data Sharing and Disclosure
We may share information with:
- Payment processors (Stripe)
- Shipping carriers (to fulfill orders)
- Service providers supporting site operations
We do not sell, rent, or trade personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including secure hosting and encrypted connections (HTTPS).
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
Categories of Personal Information Collected
Within the past 12 months, we may have collected:
- Identifiers (name, email, address, IP address)
- Commercial information (records of products purchased)
- Internet activity (site interactions)
How We Use This Information
Personal information is used solely for business purposes such as order fulfillment, customer service, and site operations.
Your California Privacy Rights
You have the right to:
- Know what personal information we collect, use, or disclose
- Request access to the personal information we hold about you
- Request deletion of your personal information (subject to legal exceptions)
- Correct inaccurate personal information
- Limit use of sensitive personal information (we do not collect sensitive PI beyond what is required to fulfill orders)
- Opt out of sale or sharing of personal information (we do not sell or share personal data)
- Not be discriminated against for exercising your privacy rights
How to Exercise Your Rights
To submit a request, contact us at:
Email: Cool Bird Art Support
Requests will be verified to protect your privacy and fulfilled within the time required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Data Retention
We retain personal information only as long as necessary to fulfill orders, provide customer service, and meet legal or accounting obligations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or your privacy rights, please contact:
Cool Bird Art Support.